Account help
Guides for sign in, saved items, submissions, and personal settings.
Common account workflow
Use this sequence when onboarding a new user account.
1. Create account at /auth/sign-up and confirm email.
2. Complete profile and preferences in /account/settings.
3. Save venues/events while browsing, then review them in /account/saved.
4. Track message statuses in /account/messages.
5. Track claims and venue submissions in /account/submissions.
Troubleshooting
Top fixes for account access issues.
- If login fails, reset via /auth/forgot-password.
- Check spam/junk folders for verification and reset emails.
- Use the same email address originally used at sign-up.
- If account was deleted intentionally, sign up again with a fresh account.