Brew App

Business Help

Use the right operator workflow for claims, venue management, events, messages, reports, and featured requests.

Choose The Right Workflow

Brew App is organised around operational tasks, so each request has a clear home.

  • Use Claims when you need verified access to an existing venue listing.
  • Use Venues when you need to update profile details, photos, hours, amenities, or publishing status.
  • Use Events when you need to create, edit, or collaborate on public event listings.
  • Use Messages, Reports, Featured, and Export Data for ongoing operations after access is approved.
Get Faster Support

Support is fastest when requests include the venue, the workflow, and the exact result you expected.

  • Include venue name, suburb, and the account email used for Brew App.
  • Include claim IDs, event dates, or public URLs when relevant.
  • Describe the last action you took and what changed on screen.
  • Use the guide links below before submitting broad questions.
Before You Continue

A quick check before you move from reading to doing.

Claim access first
Keep venue details current
Use reports weekly
Include venue context in support messages